Shangri-La Toronto

The long indoor pool at Shangri-La Toronto with red loungers at the far end
Shangri-La Toronto has a 20-metre indoor lap pool beneath a glass roof. Photo: Shangri-La Toronto.
Best for
Downtown sightseeing with a proper indoor lap pool
Neighbourhood
Downtown core
Address
188 University Avenue, Toronto, Ontario, Canada
Price
Rates vary by date and room. Compare the final total and cancellation terms.

4.6 out of 5 on Google from 3,656 reviews, checked September 21, 2026. Ratings change.

Shangri-La is our strongest all-round alternative to Yorkville. Its University Avenue location sits between the Financial District and the Entertainment District. Queen Street West is nearby, and a day can move from galleries and shopping to dinner or a show without a long trip back to the hotel.

Rooms, facilities and the reason to book

A Deluxe King room at Shangri-La Toronto
A Deluxe King room, from the hotel's official gallery. Photo: Shangri-La Toronto.

The 20-metre indoor lap pool is the standout practical feature. It sits under a glass roof, with a hot tub and other health-club facilities nearby. If swimming is part of your daily routine, that is a better match than a small rooftop plunge pool built around lounging. The health club’s posted pool and hot-tub hours are 6 a.m. to 11 p.m.

Keep the arrival instructions handy. The postal address is University Avenue, but the hotel says its main entrance is on Simcoe Street, between Richmond and Adelaide. That matters when a driver is dropping you off with luggage.

Getting there: St Andrew station on Line 1 is nearby to the south. Osgoode is another option to the north. The large roads around the hotel make this feel more like central Toronto than a tucked-away retreat.

Our call: Choose Shangri-La when you want to see the city and still get a useful indoor swim. Pick Yorkville if browsing smaller streets and spending most of the day at the hotel sounds better.

See Shangri-La’s location and hotel details.

Compare the full booking total, not just the first nightly rate. Room category, cancellation rules, breakfast, parking and paid treatments can change the value of a stay. Ask the hotel directly about any access feature that is essential for you, including the route to the room and the exact bathroom layout. For a separate tea visit, read our Shangri-La Lobby Lounge guide.

For a simple plan around the stay, see our Toronto staycation itinerary and rainy-day ideas.

Questions before you book

A woman in a robe sits by a window overlooking University Avenue
A city-facing room at Shangri-La Toronto. Photo: Shangri-La Toronto.

Does Shangri-La Toronto have a Michelin Key?

Yes. Shangri-La Toronto holds One Michelin Key in the 2026 selection. It is one of six Toronto hotels at that level.

Where is the main entrance to Shangri-La Toronto?

The address is 188 University Avenue, but the main entrance is on Simcoe Street between Richmond and Adelaide. Give the entrance instructions to your driver if you have luggage.

How long is the pool at Shangri-La?

The indoor lap pool is 20 metres long and sits below a glass roof. It is a better fit for a proper swim than a small outdoor plunge pool.

What are the pool hours?

The official health-club page lists the pool and hot tub from 6 a.m. to 11 p.m. Confirm current access rules and any maintenance dates before a pool-focused stay.

Is Shangri-La convenient for the subway?

Yes. St Andrew station is to the south and Osgoode is to the north on Line 1. Its downtown location suits plans spread between the Financial District and Entertainment District.

Is the Lobby Lounge the same as the hotel?

The Lobby Lounge is a dining and tea venue inside Shangri-La. A lounge reservation does not include a hotel room or health-club access. Book the experience you actually want.

Hotel details and public reviews checked September 21, 2026. Our verdict is based on research, not a claim that we stayed at this hotel. Michelin’s official selection confirms the award.

What Google reviewers say

These are recurring themes in public Google reviews checked September 21, 2026. They are not independently verified facts, and individual experiences vary.

Pros reviewers mention

  • Warm staff and helpful arrival service
  • Lobby atmosphere
  • Care with celebration stays

Location

Open Shangri-La Toronto in Google Maps